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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronald Bennett

May 16, 2025

5  out of  5
rating by Ronald Bennett
"Outstanding team and outstanding customer service I will always highly recommend the entire team of this office"
We responded:
"Thank you so much for the great review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brian Stephens

May 15, 2025

5  out of  5
rating by Brian Stephens
"5 Stars! The service I have received from David Strawhorn’s team By way of Kristi Smiddy and Sarah Elson has been exceptional to say the least, the courteousnesses and professionalism of both of these ladies not only made my insurance buying experience quick and simple it also made it enjoyable. Which is why I have insured not 1 but 2 vehicles with them, I would highly recommend"
We responded:
"Brian - Thank you for taking the time to share your thoughts and for the great review! We’re glad to know you’ve had such a great experience with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Daina Jeffcoat

May 6, 2025

5  out of  5
rating by Daina Jeffcoat
"David Strawhorn and his team , especially Ellen and Sarah have always been SUPER helpful and quick with their response whether it be email or by telephone. I have been with this State farm agency since highschool and I'm now in my 50s! I absolutely love them and trust them wholeheartedly with all my insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tomytomtom J

May 2, 2025

5  out of  5
rating by Tomytomtom J
"I can't recommend this office, and especially Kristi Smiddy, enough for working so hard to earn our homeowners, auto, and watercraft business...all while providing exceptional customer service."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Senn

May 2, 2025

5  out of  5
rating by Shannon Senn
"Ellen at the Chapin location is the best! Always there to answer or help with anything i need."
We responded:
"Shannon - Thank you for taking the time to share your thoughts! We’re glad you're so happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wil Pence

April 18, 2025

5  out of  5
rating by Wil Pence
"Great office to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tricia HUGHES

April 17, 2025

5  out of  5
rating by Tricia HUGHES
"We are so pleased to deal with “ David Strawhorn” “ Statefarm “ they have an excellent positive attitude and are always concerned about making sure you have the right help , we have been with them for years and 1 to two people stand out in this Branch and it is Sara and Kathy , “ Kathy went above and beyond her call of duty to make sure all our questions were answered and did her absolute best to make sure we were taken care of as long outstanding clients of StateFarm . Sara is also very helpful and polite and always willing to help . Thanks again State Farm Team ! We will always continue to trust in yall , Ben Hughes"
We responded:
"Thank you for your 5-star review and especially for mentioning Sarah and Kathy! My State Farm team and I are happy to be your good neighbor!"
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Kevin Wilson

April 14, 2025

5  out of  5
rating by Kevin Wilson
"Great service"
We responded:
"Thank you so much for the 5 Star review Kevin! Please let us know if you ever need anything at all!"
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Vicky Dover

March 28, 2025

5  out of  5
rating by Vicky Dover
"Ellen is a Gem!! Always so very pleasant & professional!!!"
We responded:
"Thank you for the kind words Vicky! We are so glad that you've had a positive experience with our staff. It is our privilege to serve the community and to also make sure we are providing excellent customer service. Our goal is always to go above and beyond! We appreciate your feedback and we're thankful that you trust us with your insurance needs here at David Strawhorn Ins Agency Inc."
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Tess Elizabeth

March 26, 2025

5  out of  5
rating by Tess Elizabeth
"Everyone at David Strawhorn's office is amazing! They are so kind and knowledgeable. I love having a local office I can depend on."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erich Kielburger

March 24, 2025

5  out of  5
rating by Erich Kielburger
"Great office, very friendly, love working with Ellen, a community staple."
We responded:
"Thank You, Erich for the great review! We're here for you if you ever need anything at all. Thanks again!"
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Cindy Kreiss

March 13, 2025

5  out of  5
rating by Cindy Kreiss
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sheena Dewitt

March 6, 2025

5  out of  5
rating by Sheena Dewitt
"Excellent customer service"
We responded:
"Thank you for the 5 star review, Sheena! Let us know if you ever need anything at all."
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Ursula Adams

March 5, 2025

5  out of  5
rating by Ursula Adams
"A blessing, a blessing! Agent Kristi is phenomenal and very consistent! I had no ideal Kristi held on to my info since 2024, and tried contacting me to let me know she had found a GREAT deal for my car insurance, plus rental! My insurance rate is were it needs to be, affordable !! Thank you Kristi Smiddy @State Farm!"
We responded:
"Ursula - We appreciate your review and the kind words about Kristi Smiddy - She does a great job! We are delighted to know you had a great experience with our State Farm office. If you ever need anything at all, please don’t hesitate to reach out. We are here to help!"
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Sonja Pruitt

February 13, 2025

5  out of  5
rating by Sonja Pruitt
"McKayla was great! She is very informed and helped me with all of my requests, questions, and issues."
We responded:
"Sonja - Thank you for the kind review and taking the time to share your thoughts! If you ever need anything at all, please let us know!"
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Phillip Cook

January 31, 2025

5  out of  5
rating by Phillip Cook
"Kristi was the agent I contacted, and could not have had a better experience. I can tell she genuinely wanted to help cater to my situation with information and professional insight on my insurance needs. Not just saying this, she was a very pleasant agent to work with."
We responded:
"Phillip, thank you so much for the great review for Kristi! It’s our pleasure to take care of your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristie Saunders

January 14, 2025

5  out of  5
rating by Kristie Saunders
"Camryn is the best insurance representative I have dealt with in a very long time. Her professionalism, patience, and knowledge is unmatched."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Erika Gould

January 11, 2025

5  out of  5
rating by Erika Gould
"McKayla Williams! Thank you, thank you, thank you! You have helped me more than I ever thought. She was extremely helpful in the process, knowledgeable, personable and makes you feel like family during this business transaction. I highly recommend this State Farm business and am so happy I left my previous insurance company to save money and talk to an actual person in my community!"
We responded:
"Thank you so much for the feedback, Erika! We appreciate your business and if there is anything else we can do to help, please let us know!"
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Linda Crimmins

January 9, 2025

5  out of  5
rating by Linda Crimmins
"Kristi Smiddy did an amazing job ushering me into the State Farm family and saved me Money."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Howell

December 13, 2024

5  out of  5
rating by Michael Howell
"I’ve used this branch of State Farm for years now. Always friendly, always looking for options and savings. McKayla scheduled a yearly review and ended up finding that my home insurance through them was 1/4 of what I was paying. Saving me $200/month with home and $50/month on bundled vehicles. I’m extremely grateful!"
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Julia Kovpak

December 12, 2024

5  out of  5
rating by Julia Kovpak
"Attentive to details and propose good quotes."
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Judith James

December 5, 2024

5  out of  5
rating by Judith James
"All praises be to The Most High 🙌 for Mckayla. She was such a blessing in helping us to get a lower premium for our vehicles. She was very professional, kind and sincere in making sure we were satisfied. Thanks Mckayla 😌"
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Angela Williams

November 27, 2024

5  out of  5
rating by Angela Williams
"Camryn was very sweet, pleasant and patient. I loved her bubbly personality the most. There was no doubt there was a smile on the other end of my phone. She explained every detail of my new policy, and made sure all of my questions were answered. Two words that I would use to describe her is “prompt” and “polite”. She immediately called after my online submission, quickly retrieved a quote for my policy, and politely sealed the deal. My overall experience with Camryn was GREAT!"
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Ursula Gyurik

November 16, 2024

5  out of  5
rating by Ursula Gyurik
"Excellent care and professional to the core. Even welcomed our dog for the appointment. Took us immediately, efficient but not rushed. The atmosphere in the office was welcoming, caring and joyful. Thanks"
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Deidi Bingham

November 15, 2024

5  out of  5
rating by Deidi Bingham
"My 1st time with David Strawhorn State Farm and I must say that Kristi Smiddy may be better than "Jake", y'all! She was able to answer all my questions, provide an unbeatable quote in minutes, and remind me of other areas of my life that I may need to think about and prepare for. And no pressure at all! She's definitely looking out for her customer. Great team and highly recommended. I'm glad I made the change!!"