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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trey Hodges

February 19, 2026

5  out of  5
rating by Trey Hodges
"McKayla Williams was very prompt, courteous, and answered all my questions. She worked through multiple iterations of quotes and coverage scenarios and earned my business."
We responded:
"Trey - Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Strawhorn’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Chapin."
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payton massey

January 19, 2026

5  out of  5
rating by payton massey
"Ellen is extremely helpful and knowledgeable!"
We responded:
"Hi Payton, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future! "
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chad holloway

January 5, 2026

5  out of  5
rating by chad holloway
"I am highly satisfied with my customer service experience with my agent Ms. Ellen. Her pursuit to assist my needs and answer my questions has been most professional, understanding and accommodating. In conversing with her, I felt like I have known her personally for years. Ms. Ellen, thank you for your phenomenal service, may God continually bless you."
We responded:
"Thanks so much for the great review, Chad! If you ever need anything at all, just reach out! Ellen loves referrals and I know she'd appreciate you recommending her to any family and friends that could benefit from her great customer service!"
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Erick O

January 2, 2026

5  out of  5
rating by Erick O
"Received a call from Mckayla shortly after taking a deal from Progressive and she was able to chop 1/4 off my quote. She answered all my questions and we had it all wrapped up in less than 24 hours. Nice job!"
We responded:
"Thank you so much for the great review of our agency and McKayla! We're happy we could save you money and now you have a local agent that can help you out if you ever need anything! "
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Vitaliy Ghelan

December 30, 2025

5  out of  5
rating by Vitaliy Ghelan
"Mckayla, the agent of State Farm the best of the best she had the time to explain to talk and answered all my questions. I love to work with this person."
We responded:
"Vitaliy - Thank you for taking the time to share your thoughts about McKayla! We’re glad to know you’re thrilled with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ron Kirkland

December 17, 2025

5  out of  5
rating by Ron Kirkland
"Kristi is awesome, she really cares and took her time making sure that I got the best coverage ."
We responded:
"Ron - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Let us know if you ever need anything at all!"
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Ms.Rahlee 2u

December 2, 2025

5  out of  5
rating by Ms.Rahlee 2u
"It was so great feeling valued as a customer and not just a number. McKayla was so helpful with setting up my policy to fit my needs. She was very friendly and knowledgeable. In addition, the rate I received was surprisingly much less than what I was paying with my previous insurance company."
We responded:
"Ms. Rahlee - We appreciate your review! We are delighted to know you had a great experience with McKayla and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rory

October 9, 2025

5  out of  5
rating by Rory
"Mckayla does an amazing job. Very kind and professional. Happy to have her as my insurance agent"
We responded:
"We’re honored by your positive feedback, Rory! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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gwesley epps

October 3, 2025

5  out of  5
rating by gwesley epps
"Kristi Smiddy of State Farm Auto Insurance was well versed, knowledgeable and won my confidence as a great asset in an agent thanks…"
We responded:
"Thank you for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phyllis Williams

September 25, 2025

5  out of  5
rating by Phyllis Williams
"Kristi Smiddy is by far one of the most down to earth people I’ve talked to in a while, she took the time to explain the coverage to me and answered each and every question I asked. I have a feeling my experience with State Farm will be as pleasurable as my experience with Ms.Smiddy.."
We responded:
"Thank you, Phyllis! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Camryn Clements

September 24, 2025

5  out of  5
rating by Camryn Clements
"Kristi is the BEST to work with!! She was so kind and so helpful through the entire process! I wouldn’t recommend any one else! She is knowledgeable and honest! She helped me with both auto and life insurance and I got the best deal! I am a SAHM so every penny counts! Thanks again Kristi and State Farm I am excited to be with this company now"
We responded:
"Thank you for your 5-star review of our agency and Kristi! My State Farm team and I are happy to be your good neighbor!"
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Kathi Mclaughlin

September 24, 2025

5  out of  5
rating by Kathi Mclaughlin
"Mikela is sooooo helpful and sweet. St Farm is lucky to have her."
We responded:
"Kathi - We’re thankful for your great feedback or McKayla and our agency! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sheila Harris

September 24, 2025

5  out of  5
rating by Sheila Harris
"McKayla was the first person to contact me. She is fantastic. She went step by step and explained everything not once but twice She helped me and my sister get our affairs in order. Now I have everything with State Farm. McKayla made my transition to their office so easy. She had an answer to all our questions. They did all the work. I just love them. Thank you McKayla you did an outstanding job."
We responded:
"Sheila - We’re honored by your positive feedback of our State Farm agency and specifically McKayla! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Daniels

September 19, 2025

5  out of  5
rating by David Daniels
"David Strawhorn has been my agent for years and I couldn’t ask for a better experience. His Associate Kathy, has been very professional and works hard answering every question and completing every issue I may have. She is one of the many reasons why I continue to use their office"
We responded:
"We appreciate your review, David! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erin DuPree

September 18, 2025

5  out of  5
rating by Erin DuPree
"Mikayla was so easy to work with and very helpful. I look forward to being a customer with this agency for a long time to come."
We responded:
"We’re thankful for your feedback, Erin! Thank you so much for the great review. If there is anything we can ever do to help, please let us know!"
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Ezekiel Sandoval

September 18, 2025

5  out of  5
rating by Ezekiel Sandoval
"The team is responsive with communications.They regularly go above and beyond to understand and present the best solutions available. Shout out to McKayla for timely follow ups!"
We responded:
"Many thanks to Ezekiel for your kind words regarding our team! We are glad to have earned your five stars. It's wonderful that you noticed the efforts of McKayla and me in making sure you were taken care of promptly. We appreciate your patronage and look forward to continuing to provide excellent service for all our clients."
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Southern Gentleman's

September 18, 2025

5  out of  5
rating by Southern Gentleman's
"Can't say enough good things about the Strawhorn State farm! Great rates, prompt service, and willing to go above and beyond! Kristi is awesome and I would highly recommend giving her a call for any needs you may have!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled Kristi was able to take great care of you and your family! We look forward to continuing to support your insurance needs. Please let us know if you need anything at all."
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cindi koon

September 11, 2025

5  out of  5
rating by cindi koon
"I had the pleasure of working with Kristi Smiddy and let me just tell you shes amazing. She went the extra mile to make sure I had the coverage I needed as well as the discounts that other insurance companies never told me about. I will forever be greatful for this firm they are truly amazing."
We responded:
"Cindi - We appreciate your 5 Star review! We are delighted to know you had a great experience with our State Farm office and with Kristi in particular. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Coretta Bedsole

August 28, 2025

5  out of  5
rating by Coretta Bedsole
"Mckayla Williams did a marvelous job in transitioning our insurance needs to the Strawhorn Agency. She was informative, helpful, efficient and pleasant to work with."
We responded:
"Coretta - Thank you for reviewing our State Farm office and McKayla! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sean Jefferson

August 18, 2025

5  out of  5
rating by Sean Jefferson
"Best insurance company in the business, highly recommended they was are warm welcoming and will make sure you always have the best rates."
We responded:
"Sean - We truly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sharon Parker

August 12, 2025

5  out of  5
rating by Sharon Parker
"Mckayla was a pleasure to work with. She made my sister and I so comfortable to explain our needs and she took the products that we needed and made it so simple to understand. She was very personable and professional in assisting us! Thanks again McKayla!!!!!!🤗"
We responded:
"Sharon - Thank you so much for your positive feedback! We look forward to continuing to provide you with great service! If there is anything you ever need, just let us know! Thank you again!"
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ThisSickBeet

July 11, 2025

5  out of  5
rating by ThisSickBeet
"Staff is always helpful and knowledgeable."
We responded:
"Thank you so much for the 5 Star review! Let us know if you ever need anything at all."
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Claire Collins

July 8, 2025

5  out of  5
rating by Claire Collins
"Makayla is the best!"
We responded:
"Thank you Claire! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Calli Coleman

June 13, 2025

5  out of  5
rating by Calli Coleman
"Kristi Smiddy was so helpful! This office ROCKS and I highly recommend!!!"
We responded:
"Calli - Thank you for the great review of our office and especially of Krisi! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Altman

June 12, 2025

5  out of  5
rating by Michael Altman
"Phenomenal team, allowed me a few days after my payment was due because I hadn’t been paid yet."
We responded:
"Michael - Thank you for the great review our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."