State Farm® Insurance Agent David Strawhorn
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sean Jefferson
August 18, 2025
5
out of
5
rating by Sean Jefferson
"Best insurance company in the business, highly recommended they was are warm welcoming and will make sure you always have the best rates."
We responded:
"Sean - We truly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Sharon Parker
August 12, 2025
5
out of
5
rating by Sharon Parker
"Mckayla was a pleasure to work with. She made my sister and I so comfortable to explain our needs and she took the products that we needed and made it so simple to understand. She was very personable and professional in assisting us! Thanks again McKayla!!!!!!🤗"
We responded:
"Sharon - Thank you so much for your positive feedback! We look forward to continuing to provide you with great service! If there is anything you ever need, just let us know! Thank you again!"
John Williamson
August 7, 2025
5
out of
5
rating by John Williamson
"Ellen and the State Farm team at David Strawhorn’s agency are exceptional. From our very first call, Ellen went above and beyond to help us navigate insurance after our cross-country move to South Carolina. She took the time to explain every detail, compare coverage options transparently, and even strategized ways to optimize our premiums (like timing our policy to save $30/month!). Her patience with our endless questions and her proactive advice—like adding sewer backup coverage and clarifying wind/hail deductibles—gave us total peace of mind. What really sets Ellen apart is her personalized service. She remembered small details about our family (even zoo trips!), made the paperwork effortless, and followed up promptly at every step. It’s rare to find an agent who combines this level of expertise with genuine care for her clients. If you’re looking for an insurance team that treats you like family, not just a policy number, Ellen and State Farm are the clear choice. We’re so grateful to have found them—and we’ll be referring everyone we know!"
We responded:
"John - Thank you so much for the thoughtful review of our office and Ellen in particular. We really pride ourselves in making sure our customers understand their coverage and coming up with a customized plan that protects you and your family. Ellen does an outstanding job and is a huge asset to our team. Please let us know if you ever need anything at all. And, that you for the future referrals! I can promise you we'll take good care of them also!"
Joyce English
August 6, 2025
5
out of
5
rating by Joyce English
"Excellent customer service! Easy to reach, quick response!"
We responded:
"Joyce - Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Gavin Burstein
July 17, 2025
5
out of
5
rating by Gavin Burstein
"Very clear and helpful"
We responded:
"Gavin - We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
ThisSickBeet
July 11, 2025
5
out of
5
rating by ThisSickBeet
"Staff is always helpful and knowledgeable."
We responded:
"Thank you so much for the 5 Star review! Let us know if you ever need anything at all."
Claire Collins
July 8, 2025
5
out of
5
rating by Claire Collins
"Makayla is the best!"
We responded:
"Thank you Claire! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Calli Coleman
June 13, 2025
5
out of
5
rating by Calli Coleman
"Kristi Smiddy was so helpful! This office ROCKS and I highly recommend!!!"
We responded:
"Calli - Thank you for the great review of our office and especially of Krisi! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Michael Altman
June 12, 2025
5
out of
5
rating by Michael Altman
"Phenomenal team, allowed me a few days after my payment was due because I hadn’t been paid yet."
We responded:
"Michael - Thank you for the great review our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
T Kidd
June 9, 2025
5
out of
5
rating by T Kidd
"Makayla was amazing! Very fast and knowledgeable! Thank you!"
We responded:
"Thank you so much for the great review of McKayla Williams and David Strawhorn's State Farm Agency! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Brianna Flemon
May 30, 2025
5
out of
5
rating by Brianna Flemon
"they are the best insurance company ❤️"
We responded:
"Brianna, we thank you very much!"
Ronald Bennett
May 16, 2025
5
out of
5
rating by Ronald Bennett
"Outstanding team and outstanding customer service I will always highly recommend the entire team of this office"
We responded:
"Thank you so much for the great review! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brian Stephens
May 15, 2025
5
out of
5
rating by Brian Stephens
"5 Stars! The service I have received from David Strawhorn’s team By way of Kristi Smiddy and Sarah Elson has been exceptional to say the least, the courteousnesses and professionalism of both of these ladies not only made my insurance buying experience quick and simple it also made it enjoyable. Which is why I have insured not 1 but 2 vehicles with them, I would highly recommend"
We responded:
"Brian - Thank you for taking the time to share your thoughts and for the great review! We’re glad to know you’ve had such a great experience with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Daina Jeffcoat
May 6, 2025
5
out of
5
rating by Daina Jeffcoat
"David Strawhorn and his team , especially Ellen and Sarah have always been SUPER helpful and quick with their response whether it be email or by telephone. I have been with this State farm agency since highschool and I'm now in my 50s! I absolutely love them and trust them wholeheartedly with all my insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Tomytomtom J
May 2, 2025
5
out of
5
rating by Tomytomtom J
"I can't recommend this office, and especially Kristi Smiddy, enough for working so hard to earn our homeowners, auto, and watercraft business...all while providing exceptional customer service."
We responded:
"We appreciate your review and are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shannon Senn
May 2, 2025
5
out of
5
rating by Shannon Senn
"Ellen at the Chapin location is the best! Always there to answer or help with anything i need."
We responded:
"Shannon - Thank you for taking the time to share your thoughts! We’re glad you're so happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Wil Pence
April 18, 2025
5
out of
5
rating by Wil Pence
"Great office to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Tricia HUGHES
April 17, 2025
5
out of
5
rating by Tricia HUGHES
"We are so pleased to deal with “ David Strawhorn” “ Statefarm “ they have an excellent positive attitude and are always concerned about making sure you have the right help , we have been with them for years and 1 to two people stand out in this Branch and it is Sara and Kathy , “ Kathy went above and beyond her call of duty to make sure all our questions were answered and did her absolute best to make sure we were taken care of as long outstanding clients of StateFarm . Sara is also very helpful and polite and always willing to help . Thanks again State Farm Team ! We will always continue to trust in yall , Ben Hughes"
We responded:
"Thank you for your 5-star review and especially for mentioning Sarah and Kathy! My State Farm team and I are happy to be your good neighbor!"
Kevin Wilson
April 14, 2025
5
out of
5
rating by Kevin Wilson
"Great service"
We responded:
"Thank you so much for the 5 Star review Kevin! Please let us know if you ever need anything at all!"
Vicky Dover
March 28, 2025
5
out of
5
rating by Vicky Dover
"Ellen is a Gem!! Always so very pleasant & professional!!!"
We responded:
"Thank you for the kind words Vicky! We are so glad that you've had a positive experience with our staff. It is our privilege to serve the community and to also make sure we are providing excellent customer service. Our goal is always to go above and beyond! We appreciate your feedback and we're thankful that you trust us with your insurance needs here at David Strawhorn Ins Agency Inc."
Tess Elizabeth
March 26, 2025
5
out of
5
rating by Tess Elizabeth
"Everyone at David Strawhorn's office is amazing! They are so kind and knowledgeable. I love having a local office I can depend on."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Erich Kielburger
March 24, 2025
5
out of
5
rating by Erich Kielburger
"Great office, very friendly, love working with Ellen, a community staple."
We responded:
"Thank You, Erich for the great review! We're here for you if you ever need anything at all. Thanks again!"
Cindy Kreiss
March 13, 2025
5
out of
5
rating by Cindy Kreiss
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Sheena Dewitt
March 6, 2025
5
out of
5
rating by Sheena Dewitt
"Excellent customer service"
We responded:
"Thank you for the 5 star review, Sheena! Let us know if you ever need anything at all."
Ursula Adams
March 5, 2025
5
out of
5
rating by Ursula Adams
"A blessing, a blessing! Agent Kristi is phenomenal and very consistent! I had no ideal Kristi held on to my info since 2024, and tried contacting me to let me know she had found a GREAT deal for my car insurance, plus rental! My insurance rate is were it needs to be, affordable !! Thank you Kristi Smiddy @State Farm!"
We responded:
"Ursula - We appreciate your review and the kind words about Kristi Smiddy - She does a great job! We are delighted to know you had a great experience with our State Farm office. If you ever need anything at all, please don’t hesitate to reach out. We are here to help!"